Frequently Asked Questions

  • Many people are not aware that they have forgotten funds in banks, trust accounts, insurance companies, investment firms, superannuation funds, or a wide range of government offices. This may be due to liquidation, change of address, neglect, uncashed cheques, moving overseas, unknown inheritances, or even death.

    If the companies that hold these funds cannot locate the rightful owners within a specific period, they are required by law to transfer them to Government holding authorities.

    If the rightful owners do not submit fully substantiated refund claims within a specified length of time, these funds are absorbed as government revenue and can be far more difficult to claim.

  • We specialise in the search, recovery, and claim of lost money. Whether it's forgotten bank accounts, shares, or any other lost assets, our experts will help you identify and reclaim what's rightfully yours.

  • Our process consists of identifying lost assets, verifying ownership, managing the recovery process, and taking care of all the paperwork and legal requirements. We ensure a hassle-free experience for you.

  • Typical claims are processed within 4-6 weeks. More complex cases may take longer, and it's difficult to put an exact time frame on the claim process due to dealing with busy Government departments.

  • Getting started is easy! Simply contact us through our website or call our team, and we will guide you through the initial assessment.

  • We operate on a no-win, no-fee basis. Our fees are a small percentage of the recovered amount, and all charges are transparently outlined in our service agreement. You won’t have to pay a cent until your money is fully refunded.

  • Your privacy is our top priority. We adhere to stringent security measures and ensure that your information is handled confidentially.

  • Yes, you can search independently. 
    Our clients use us to prevent missing any funds that are owed to them. The majority of businesses and individuals that are owed money are owed it from more than one source.
    Also we are able to streamline the recovery process with our relationships with the governing bodies and understanding exactly what they need to get your funds returned asap. This prevents the time consuming back and forth you would have with a governing agency.

  • Your designated refund specialist will organise all the documentation that is required and make your claim. Once successful that money will be deposited in your bank account.

  • Not everyone wants to claim their lost funds. We offer a service that involves donating your funds to a charity of your choice.

Contact us

Whether you have questions, need assistance with reclaiming lost money, or just want to say hello, we’d love to hear from you. Reach out to us through any of the means below, and our team will get back to you as soon as possible.

Email: info@huntsmanrecovery.com.au

Phone: 0493 209 958